How we handle Complaint and Investigate


How we receive complaints 

  • The ACC receives oral or written complaints from members of the public and other institutions 
  • Some members of the public prefer to report anonymously or request that their identities be protected.
  • Complaints may be submitted in person to any of the offices of the ACC, or telephonically or by post, email, fax or by registering a complaint on this website.
  • Once a complaint is received, an assessment is carried out to determine if the matter falls within the mandate of the ACC.


How we investigate 

  • If the matter is found to be relevant to the ACC mandate, a preliminary investigation is carried out to enable the director-general to make a decision on whether the matter warrants an investigation.
  • If, after an investigation, it appears to the director-general that a corrupt practice offence under Chapter 4 of the Anti-Corruption Act 2003, (Act No 8 of 2003), or any other offence discovered during the investigation has been committed, the director-general must refer the matter and all relevant information and evidence assembled by the ACC in connection with the matter to the prosecutor-general.
  • The power to prosecute is a constitutional authority that vests in the prosecutor-general.

Do you have information or a complaint about the conduct of a public servant or public organization?